The Insurance Hamsters

December 14, 2006

Okay, well alrighty then. Evidently the wheel is turning but the hamsters are dead – or at least playing possum. Unfortunately, the hamsters are cuter. I called “Personal”care this morning to find out whassup with authorization before we pack up and drive this afternoon. They have record of being contacted by the doctors office but guess what – no authorization is on record at this time. Am I surprised? Well, not exactly but one can hope things go smoothly just once in a while. So at this point, I am not sure we are going anywhere today. I left a message with the nurse that if we do not hear anything by 3:30 or 4:00 that we will not be coming this week. Don’t really know what else to do for now. My favorite part is when the insurance people ask (after dashing your hopes on the rocks at the bottom of the giant cliff) “Is there anything else we can do?” I’m like “Yeah, can you let me know if I have permission to attempt to survive a few more years so I can at least see my daughters graduate from High School, huh?” I suppose I better get used to this. There is a long road ahead and I am more than surely sure that this will happen over and over. I hope not though – I am rather prone to randy expletives and it does get embarrassing on occasion when I feel the need to fire off!! Better go – have to do the shower thing, get ready for the home health nurse and finish wrapping some things! Take care all!

Lisa

3 Responses to “The Insurance Hamsters”

  1. Georgia Benting says:

    Lisa:
    I would hound PersonalCare to death……they have a light that flashes when I call that says “expletive”, “expletive” because they know I don’t put up with crap. Talk to someone higher up because the customer service reps usually have to read their manual most of the time to try to find an answer!!! Be aggressive with them and tell them to quit using excuses such as “we cannot find the authorization”.

    hang in there!
    love, georgia

  2. Michele Rothes says:

    Lisa,
    Hope you go anyway and “hound” the dogs afterwards. The people in St. Louis should be able to do the preauthorization for you. Otherwise, it is letter writing time. I know you’re good at that! Have a safe trip. Wishing you the best on your first round. Talk to you soon.
    Love ya,
    Michele

  3. Peanut says:

    hamsters? possums?
    …….
    …….
    …….

    PLATYPUSES!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    Jess: Yep she still sees Magical Creaturs oh welll wish me luck on sending her back to the asulam.